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WD SN850X not recognized
Posted: 2025.02.18. 00:36
by jsz
I have WD Black SN850X NVME SSD in one of my PC, and it is not recognized by HDSentinel.
The PC is a Dell Precision T5810 with a Xeon E5-1607 v3, OS is Windows 8.1 with all of its updates, and there are no manufacturer provided drivers for the SSD in question since it's supported by the OS.

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Re: WD SN850X not recognized
Posted: 2025.02.18. 12:24
by hdsentinel
(You posted to incorrect topic, so I moved to proper topic).
I'm afraid what you see is completely normal and expected.
The problem is that the default standard NVMe controller driver of Windows 7 and Windows 8.1 is limited: as you see, it does not allow accessing disk status information. This is a bug/limitation of the Windows 7 / 8.1 standard NVMe controller driver, NOT a limitation of Hard Disk Sentinel at all.
And exactly because of this, the status and the solution to replace the driver to a working one is described at:
https://www.hdsentinel.com/kb/category/11/solid-state-drives-ssds/why-i-do-not-see-the-status-of-nvme-ssd-under-windows-7.html
Please check that page for the details and step-by-step instructions about how to download and install a proper NVMe driver (if there is no manufacturer-specific driver available for your SSD and this OS).