I'd suggest to please check: Support -> Frequently Asked Questions -> Why other software displays different health? Which is correct?
https://www.hdsentinel.com/faq.php#difference
for general information.
Without knowing the details, hard to say anything for sure but generally it is common that different software/tools report different health for a hard disk or SSD. This is especially common for manufacturer-specific tools as their main purpose is to minimise warranty replacement of hard disk drives / SSDs. Because of their nature, they may not sensitive enough to report possible problems, may never report possible degradations or issues which can risk data corruption/data loss and may even show (almost) failing drives as perfect.
Many other tools works similarly - making questionable if they may be able to detect and report problems at all. As you may noticed, your SSD already experienced/reported problems. So generally we can't say that the disk drive is perfect, a low health value may be normal and expected to be displayed in this case.
This is why Hard Disk Sentinel does exactly what it should: detect and report problems related to the disk drive. I'm happy to hear that (at least) it both increased the attention to the problems and the Disk Repair test also helped to stabilize problems, to fix issues.
But even if we fixed the problems and stabilized the operation of the SSD, we can't say AUTOMATICALLY that "everything is PERFECT" now.
Considering the issues (which could be serious if you see as low health as 14%) we'd need to be careful and both perform monitoring/testing exactly to
- be notified about possible new issues/problems (even minor ones - which could be completely ignored by other tools)
- prepare for planned replacement (backup/image and replace) until it's too late both to minimise downtime and minimise/avoid data corruption / data loss
Now, as the status is stabilized/fixed, in Hard Disk Sentinel you can also manually reset the health: by clearing the error counters, you can acknowledge the reported problems, delete them from the text description (and restore the health too) - so then Hard Disk Sentinel will only report possible new issues, degradations - if there will be.
This is generally described at
Support -> Frequently Asked Questions -> How to repair hard disk drive? How to eliminate displayed hard disk problems?
https://www.hdsentinel.com/faq_repair_hard_disk_drive.php
and if you use Report menu -> Send test report to developer option, it is possible to check the actual situation and advise with step-by-step details.
But if other tool shows perfect status for your SSD which already reported issues (especially serious issues which caused so low health and problems need to be fixed by the Disk Repair test) it means that other tool simply does not report possible problems/degradations well.
If you want to see 100% perfect status (even on a failing disk drive where data loss happens) - then you can use/trust other tools - but if you want to be notified about the problems, degradations and want to know when you can expect troubles - then you can use Hard Disk Sentinel, as it designed exactly for this purpose.
I'd suggest to please check: Support -> Frequently Asked Questions -> Why other software displays different health? Which is correct?
https://www.hdsentinel.com/faq.php#difference
for general information.
Without knowing the details, hard to say anything for sure but generally it is common that different software/tools report different health for a hard disk or SSD. This is especially common for manufacturer-specific tools as their main purpose is to minimise warranty replacement of hard disk drives / SSDs. Because of their nature, they may not sensitive enough to report possible problems, may never report possible degradations or issues which can risk data corruption/data loss and may even show (almost) failing drives as perfect.
Many other tools works similarly - making questionable if they may be able to detect and report problems at all. As you may noticed, your SSD already experienced/reported problems. So generally we can't say that the disk drive is perfect, a low health value may be normal and expected to be displayed in this case.
This is why Hard Disk Sentinel does exactly what it should: detect and report problems related to the disk drive. I'm happy to hear that (at least) it both increased the attention to the problems and the Disk Repair test also helped to stabilize problems, to fix issues.
But even if we fixed the problems and stabilized the operation of the SSD, we can't say AUTOMATICALLY that "everything is PERFECT" now.
Considering the issues (which could be serious if you see as low health as 14%) we'd need to be careful and both perform monitoring/testing exactly to
- be notified about possible new issues/problems (even minor ones - which could be completely ignored by other tools)
- prepare for planned replacement (backup/image and replace) until it's too late both to minimise downtime and minimise/avoid data corruption / data loss
Now, as the status is stabilized/fixed, in Hard Disk Sentinel you can also manually reset the health: by clearing the error counters, you can acknowledge the reported problems, delete them from the text description (and restore the health too) - so then Hard Disk Sentinel will only report possible new issues, degradations - if there will be.
This is generally described at
Support -> Frequently Asked Questions -> How to repair hard disk drive? How to eliminate displayed hard disk problems?
https://www.hdsentinel.com/faq_repair_hard_disk_drive.php
and if you use Report menu -> Send test report to developer option, it is possible to check the actual situation and advise with step-by-step details.
But if other tool shows perfect status for your SSD which already reported issues (especially serious issues which caused so low health and problems need to be fixed by the Disk Repair test) it means that other tool simply does not report possible problems/degradations well.
If you want to see 100% perfect status (even on a failing disk drive where data loss happens) - then you can use/trust other tools - but if you want to be notified about the problems, degradations and want to know when you can expect troubles - then you can use Hard Disk Sentinel, as it designed exactly for this purpose.