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4.20 problematic version ( at least for me )

Posted: 2013.01.19. 23:27
by JesusInside
Hi, alarms does not stop, HDS says temperature went up to 54% and that red circle with white cross disturbe so much (but the sound is worst), I re-intstalled the 4.10 and everything returned to normal (temp says 41% max. now)
I hope you find this info useful. I owned a 2 months new laptop with W7 64b, this is my HD 750GB info with problems, and another this is a Toshiba one with 1Tb

Hard Disk Number . . . . . . . . . . . . . . . . : 0
Interface . . . . . . . . . . . . . . . . . . . : S-ATA Gen3, 6 Gbps
Disk Controller . . . . . . . . . . . . . . . . : Intel(R) 7 Series Chipset Family SATA AHCI Controller (AHCI)
Disk Location . . . . . . . . . . . . . . . . . : 0
Hard Disk Model ID . . . . . . . . . . . . . . . : ST750LX003-1AC154
Firmware Revision . . . . . . . . . . . . . . . : SM12
Hard Disk Serial Number . . . . . . . . . . . . : W2008Z58
Total Size . . . . . . . . . . . . . . . . . . . : 715402 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Logical Drive(s) . . . . . . . . . . . . . . . . : C: [TI106411W0E]
Current Temperature . . . . . . . . . . . . . . : 41 °C
Maximum Temperature (Ever Measured) . . . . . . : 54 °C, 13/01/03 21:35:46
Minimum Temperature (Ever Measured) . . . . . . : 40 °C, 13/01/19 15:06:02
Maximum Temperature (During Entire Lifespan) . . : 55 °C
Power On Time . . . . . . . . . . . . . . . . . : 46 days, 22 hours
Estimated Remaining Lifetime . . . . . . . . . . : more than 1000 days
Health . . . . . . . . . . . . . . . . . . . . . : ###################- 98 % (Excellent)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

152 errors occured during data transfer. This may indicate problem of the device or with data/power cables. It is recommended to examine and replace the cables if possible.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

God bless you, bye

Re: 4.20 problematic version ( at least for me )

Posted: 2013.01.19. 23:37
by hdsentinel
Hi,

Excuse me for the troubles. Sorry, I can't really understand the situation.

As I can see, the tempeature is 41 Celsius, which is correct, not high, and does not really related to any alarm(s).

The "red circle with white cross" is displayed if the health level is too low. As you can see at Configuration -> Thresholds / Tray icon, by default the "Display hard disk health sign on tray icon" is enabled for health lower than 25%. It means that in this situation, the temperature and this symbol should flash (display alternating). However, as I see, the health is high - so there should be no "red circle with white cross".

If possible, please use Report -> Send test report to developer option. The best would be if you can use it in both 4.10 and the new 4.20 version, so it will be possible to check the differences. Maybe the best would be to re-install 4.20 to a complete new folder, to restore default settings and check if you see any troubles that way.

Also please send a screenshot to info@hdsentinel.com about the problem(s) you see in 4.20 as then it is possible to verify the situation and advise on what is detected / displayed differently on your system.