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No Performance information displayed
Posted: 2012.09.08. 14:13
by rocks911
I went into the registry and changed the values as indicated to enable performance monitoring and rebooted. It worked until the next reboot when it went away again. When I went into the registry and looked the value that I had set to zero (0) reverted back to one (1). It does this every time.
I followed the instructions:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Perfdisk\Performance
If there is a value called Disable Performance Counters listed there, and it has a numerical value of one (1), just change it to zero (0), and reboot.
How do I change this permanently?
Re: No Performance information displayed
Posted: 2012.09.08. 21:37
by hdsentinel
Did you try the solution which is described at the Frequently Asked Questions page at the end of the "No Performance information displayed. What is wrong?" section:
Update: if you experience that the real time performance monitoring works but after some time (for example after connecting/removing external hard disk, pendrive or similar storage device) it stops working, it may be caused by a function which allows performance monitoring when a new device (for example external hard disk) is connected. When this happens, Hard Disk Sentinel clears the performance object cache and re-detects the performance objects. On some systems (regardless of hardware configuration) this function causes that Windows disable performance monitoring at all.
If this happens, you may try to disable this function this way:
1) click "start" (Windows) button and to the search field enter REGEDIT
2) open REGEDIT
3) navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HD Sentinel
(or HKEY_LOCAL_MACHINE\SOFTWARE\HD Sentinel under 32 bit Windows)
4) create a new STRING key named DisablePerfCacheClear and specify value of 1 for that.
If this is configured and restart, Hard Disk Sentinel will not issue this special function to clear performance object cache when it detects the change of configuration so hopefully the counters will continue working.
Re: No Performance information displayed
Posted: 2012.10.19. 04:14
by stinklyonion
I haven't tried checking the FAQ page. I will see the solution from there.