Transition to new financial partner
Posted: 2024.10.22. 10:51
Currently we are switching the financial partner (Shareit/Mycommerce/Digital River) to a different partner, 2Checkout/Avangate/Verifone.
As a result, you may notice some changes (different links) on the Store page: https://www.hdsentinel.com/store.php and also upon ordering new license will result invoice from 2Checkout instead of Digital River/MyCommerce.
This does not affect any existing, current license codes/versions/software you already have, installed or even need to be (re)installed later in any ways. So no need to make any actions now, I want to ensure that everything will continue to operate without interruptions.
Just if you may planned to
- order new license for your system(s)
- order additional license(s) to cover more systems than your current license(s) grant
- upgrade any of your current license to a different one (for example Hard Disk Sentinel standard to Professional or so)
then please make sure to use the proper order links, for example
https://secure.2checkout.com/order/checkout.php?PRODS=27033659&QTY=1&CART=1&CARD=2&DESIGN_TYPE=2
instead of the previous links ( order.shareit.com or secure.shareit.com )
to make sure that you should receive real license(s) from the new partner. The prices, discounts are not changed in any ways - and the new financial partner may offer better conversion rates too for different currencies.
If you may have any trial/unregistered version of Hard Disk Sentinel installed and consider to have a registered version, please use the https://www.hdsentinel.com/store.php page, as the installed version may still open the old (wrong) link until the update will be available (version 6.20.4 released today has correct link, so maybe install 6.20.4 if you had older unregistered/trial version).
If you work as affiliate, I suggest to contact directly at info (at) hdsentinel (dot) com address to set up with the new financial partner.
I hope the transition is going as smooth as possible - we're working diligently to minimize any inconvenience for you. Anyway if you encounter any issues, have questions, please feel free to send an e-mail to info (at) hdsentinel (dot) com
Background: generally these financial partners work as resellers: they are responsible for the orders, invoices, VAT/tax questions and they deliver the license information during the order transaction. Then, periodically (typically some days after a month closed) they transfer the collected amount to the developer company (like us). So far so good.
However, Shareit/Mycommerce/Digital River company does not transfer any amount since July 2024, so generally (while they are still actively selling licenses) we received no license fees for months. The previous order links may be still active - but we encourage all users to DO NOT use Share-it/Mycommerce/Digital River links to order any further licenses/software (or digital products from any other companies/developers via shareit as all of us affected).
If you are interested, you can read these pages/forums, as there can be 1000's of developers in similar situation too, the total loss of the industry is not yet predictable:
https://www.theregister.com/2024/10/15/digital_river_runs_dry_hasnt/
https://www.kvraudio.com/forum/viewtopic.php?t=612462
https://www.kvraudio.com/forum/viewtopic.php?t=614929
https://www.trustpilot.com/review/www.digitalriver.com?sort=recency
https://www.thelayoff.com/t/1uSOXN0J
Thanks everybody for your continued support.
As a result, you may notice some changes (different links) on the Store page: https://www.hdsentinel.com/store.php and also upon ordering new license will result invoice from 2Checkout instead of Digital River/MyCommerce.
This does not affect any existing, current license codes/versions/software you already have, installed or even need to be (re)installed later in any ways. So no need to make any actions now, I want to ensure that everything will continue to operate without interruptions.
Just if you may planned to
- order new license for your system(s)
- order additional license(s) to cover more systems than your current license(s) grant
- upgrade any of your current license to a different one (for example Hard Disk Sentinel standard to Professional or so)
then please make sure to use the proper order links, for example
https://secure.2checkout.com/order/checkout.php?PRODS=27033659&QTY=1&CART=1&CARD=2&DESIGN_TYPE=2
instead of the previous links ( order.shareit.com or secure.shareit.com )
to make sure that you should receive real license(s) from the new partner. The prices, discounts are not changed in any ways - and the new financial partner may offer better conversion rates too for different currencies.
If you may have any trial/unregistered version of Hard Disk Sentinel installed and consider to have a registered version, please use the https://www.hdsentinel.com/store.php page, as the installed version may still open the old (wrong) link until the update will be available (version 6.20.4 released today has correct link, so maybe install 6.20.4 if you had older unregistered/trial version).
If you work as affiliate, I suggest to contact directly at info (at) hdsentinel (dot) com address to set up with the new financial partner.
I hope the transition is going as smooth as possible - we're working diligently to minimize any inconvenience for you. Anyway if you encounter any issues, have questions, please feel free to send an e-mail to info (at) hdsentinel (dot) com
Background: generally these financial partners work as resellers: they are responsible for the orders, invoices, VAT/tax questions and they deliver the license information during the order transaction. Then, periodically (typically some days after a month closed) they transfer the collected amount to the developer company (like us). So far so good.
However, Shareit/Mycommerce/Digital River company does not transfer any amount since July 2024, so generally (while they are still actively selling licenses) we received no license fees for months. The previous order links may be still active - but we encourage all users to DO NOT use Share-it/Mycommerce/Digital River links to order any further licenses/software (or digital products from any other companies/developers via shareit as all of us affected).
If you are interested, you can read these pages/forums, as there can be 1000's of developers in similar situation too, the total loss of the industry is not yet predictable:
https://www.theregister.com/2024/10/15/digital_river_runs_dry_hasnt/
https://www.kvraudio.com/forum/viewtopic.php?t=612462
https://www.kvraudio.com/forum/viewtopic.php?t=614929
https://www.trustpilot.com/review/www.digitalriver.com?sort=recency
https://www.thelayoff.com/t/1uSOXN0J
Thanks everybody for your continued support.