Alert email message layout

[mr-b]

Hi

I had a few suggestions that would ease comprehension of the email alerts, when using a mobile device or using email apps wth message preview functions.

1) Could the alert triggering stats be extracted and copied to the top of the email (or a link to it added)?
Currently it is somewhat buried in the General Information > Overview (for disk space alerts) or Physical Disk Informtaion > Hard Disk Summary for Overheat, to give just a couple of examples, and it sometimes means some hunting around for the salient info.

2) I've no issue with branding, but currently "Hard Disk Sentinel" appears four times in the top the email (subject prefix, first line with logo, second line (URL) and then as the Application Installed Version.

Could the branding bit in the message body be moved to the footer or at least below the triggering alert info? Maybe the URL could be embedded as a link?
It would help with the (mobile) email apps as noted above.


3) Finally can the % in the email subject be labelled with which value it specifically refers to?
I'm sure to many it is blindingly obvious but if the gods are smiling and alerts are rare then it's easy to forget to what it refers!
Or maybe replace it with the relevant value and number that has actually triggered the alert, since arguably tha is more relevant to the alert itself?

Tx in advance for consideration.

[hdsentinel]

1) I suggest to please check the following options:

Configuration -> Message Settings -> Include problem overview in alerts
If enabled, the beginning of the report contains an "overview" section, showing the drive and the issue which triggered the alert (with a link to the corresponding drive)

Configuration -> Message Settings -> Alert about problematic drive(s) only
If enabled, the report contains only the drive which triggered the alert (eg. if overheat, low Health, etc.)


2) I suggest to please check (same page) Configuration -> Message Settings -> Detailed report components section.
There you can toggle which items to appear / disappear in the report.
You can disable the Application Information to remove some details - and also disable other elements exactly to keep the report smaller / shorter.

[mr-b]

Tx for the info.

RE: 1)
Yes we tried enabling both those options.
"Include problem overview in alerts" is very useful but the Overview is still a bit 'buried' down the email.
The second one didn't appear to make any difference as the alert contained all drives.

2) The detailed components section is sometimes very useul so one never wants to disable those things that just might be needed! Also they don't change the heading. Also IIRC disabling the 'Application' section didn't seem to make a difference.

In short, all the detailed info is really great but it'd just be handy to have the more relevant part pertaining to the alert copied right at the very top.