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Strange behavior of SanDisk SSD

Posted: 2022.03.12. 15:27
by MrZebulon
Hi All.
After I installed the last version of HD-Sentinel v6, I noticed a warning referring to my internal SanDisk 1TB. It's not that old
(around 20th of November lat year) and it worked fine, i.e. I didn't notice anything with HD-S v 5.70. This might be a setting
reason, because later on I could repeat the error message with the older version. So, it seems not a thing with the software.
You'll see the error in the first screenshot. I downgraded HD-Sentinel to reproduce the error message again with v5.7
The health sunk to 1% but the smart values seemed to be ok.

Worried about the error message, I changed the SSD against a brand new one, yesterday. The first couple of hours everything
seems to be ok. But when turned on my computer today and updated again to HD Sentinel v6, I had the same error message
with the new SSD.

So both SMART values of the two SSds are the same. I couldn't notice an error. And surprisingly the health is 1% with the brand
new SSD as well.
Maybe someone can solve this mystery for me.

Many thanks and kind regards
Roland

Re: Strange behavior of SanDisk SSD

Posted: 2022.03.12. 20:39
by hdsentinel
Thanks for your message and sorry for the possible troubles.

Sounds so interesting. Generally there should be no problem, the support of this SSD just changed in a recent version.

Can you please use Report menu -> Send test report to developer option?

Then I can check the situation and examine what happened and what to do. Maybe your SSD has a slightly different firmware (and works slightly differently than expected).

One user yesterday already noticed similar with same Sandisk model so I can confirm version 6.01 will be surely released shortly with a change specifically for this model. If you use Report menu -> Send test report to developer option, I can send the update first to check/confirm.

Re: Strange behavior of SanDisk SSD

Posted: 2022.03.12. 21:50
by MrZebulon
Hey support-team.

I will send a report from v6.
In the meantime, I installed my v5.70 from 27. January 2021.
There is a message but no warning and health is 100%, the same SSD.
See screenshot.
So it must be a software issue.

Kind redards