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Need Help. Regarding my HDD Health.?

Posted: 2019.01.27. 05:56
by alihaider
I am attaching Screen shots of reports so you can see that it is showing only 13% of health and remaining life time is only 22days. Even after doing surface repair test which was successful, still showing 13% health which is BAD...

Re: Need Help. Regarding my HDD Health.?

Posted: 2019.01.29. 12:47
by hdsentinel
Yes of course, this is completely normal and expected.

The purpose of the Disk Repair test is to stabilize the disk surface, repair any problematic (pending, weak) sectors (as described when you select the test in Disk menu -> Surface test option).

However, it does NOT automatically clear possible error counters, for example the count of bad sectors, which are no longer used (the spare area used instead of them). You can clear them manually any time of course: now, after the disk test finished and there are no issues (so the disk is generally stable) you can do any time.

Please check Support -> Frequently Asked Questions -> How to repair hard disk drive? How to eliminate displayed hard disk problems?
( https://www.hdsentinel.com/faq_repair_h ... _drive.php )
which designed exactly for this situation: to describe that after a successful test, how to clear error counter(s) and restore the health by using the Offset column on the S.M.A.R.T. page for the attributes.

If you use Repot menu -> Send test report to developer option, I can see which attribute(s) are affected and the current counters so I can help with step-by-step instructions about how to improve the situation.