Power Off Retract Cycle Count Mysteriously Increases
Posted: 2018.07.05. 17:29
The power off retract cycle count has increased by 2 on one of my drives in the span of a week despite the absence of any discernible problems.
The disk in question is an external desktop 4TB Western Digital Easystore (which is basically just a rebranded MyBook), and I cannot come up with a reasonable explanation as to why it's suddenly having this problem. I've had the drive since February and it's never so much as had a hiccup - the power off retract cycle count is basically the only indication that anything weird has even happened.
I don't really use the drive all that often - I'd estimate that it's only on about an hour a day (give or take) while I'm copying some files to it. It never crashes suddenly, it doesn't restart, I don't get any error messages, and the transfer completes without a single hitch. As I said, there's basically no indication that anything's awry.
When I'm done with everything, I always make sure to safely disconnect the drive before removing it entirely and I've never had a problem with that step either. That's basically all the action this drive ever sees.
Is it possible that safely removing the drive sometimes increases the power off retract cycle count? Could it be a bug of some kind? I ask because I remember a discussion on WD's forum about a 5TB MyBook throwing out warnings about emergency retracts every time it was safely removed or even put to sleep. The only reason I haven't asked them about it is because they eventually starting ignoring the user who started that particular thread after failing to come up with an explanation. I don't imagine I'd have more luck with WD's team.
Anyway, I apologize for going on too long, but I'm just concerned. I've had some drives in the past with the same power off retract cycle issues (two 4TB WD Desktop Elements and another 4TB Easystore), but those eventually stopped and they're still working fine today. I use all of my drives in basically the same way and for the same reasons, so I'm just wondering if there's something I'm missing here.
Thank you so much for your time.
The disk in question is an external desktop 4TB Western Digital Easystore (which is basically just a rebranded MyBook), and I cannot come up with a reasonable explanation as to why it's suddenly having this problem. I've had the drive since February and it's never so much as had a hiccup - the power off retract cycle count is basically the only indication that anything weird has even happened.
I don't really use the drive all that often - I'd estimate that it's only on about an hour a day (give or take) while I'm copying some files to it. It never crashes suddenly, it doesn't restart, I don't get any error messages, and the transfer completes without a single hitch. As I said, there's basically no indication that anything's awry.
When I'm done with everything, I always make sure to safely disconnect the drive before removing it entirely and I've never had a problem with that step either. That's basically all the action this drive ever sees.
Is it possible that safely removing the drive sometimes increases the power off retract cycle count? Could it be a bug of some kind? I ask because I remember a discussion on WD's forum about a 5TB MyBook throwing out warnings about emergency retracts every time it was safely removed or even put to sleep. The only reason I haven't asked them about it is because they eventually starting ignoring the user who started that particular thread after failing to come up with an explanation. I don't imagine I'd have more luck with WD's team.
Anyway, I apologize for going on too long, but I'm just concerned. I've had some drives in the past with the same power off retract cycle issues (two 4TB WD Desktop Elements and another 4TB Easystore), but those eventually stopped and they're still working fine today. I use all of my drives in basically the same way and for the same reasons, so I'm just wondering if there's something I'm missing here.
Thank you so much for your time.