I noticed that all of a sudden, HD Sentinel is no longer displaying the temperature for my 3 drives. It also crashes after being up for a few minutes.
I have 1 internal SSD (C Drive), 1 internal HDD (Drive D) and a Seagate external HDD.
Temperature is not supported on this hard disk.
-
hdsentinel
- Site Admin
- Posts: 3115
- Joined: 2008.07.27. 17:00
- Location: Hungary
- Contact:
Re: Temperature is not supported on this hard disk.
Sorry for the troubles you encountered. I'm afraid this is known - but the problem is not really related to Hard Disk Sentinel.
All of a sudden, Windows Defender updated and it blocks access to disk status and information completely as you can see.
The result is that Hard Disk Sentinel can't access the disks, can't determine their status, so the temperature, health and further details remain unknown, plus it may not able to work correctly.
Please try to
- add HDSentinel.exe in Windows Defender as exception (so it should not be blocked)
or
- disable Windows Defender or install a different antivirus software (for example AVG free)
Sorry for the troubles, hopefully things will work correctly after that.
To be honest, I do not really understand the reason as the basic detection (which is blocked) is similar and working for many years.
Hopefully Windows Defender will be updated to prevent such blocking after the following update.
All of a sudden, Windows Defender updated and it blocks access to disk status and information completely as you can see.
The result is that Hard Disk Sentinel can't access the disks, can't determine their status, so the temperature, health and further details remain unknown, plus it may not able to work correctly.
Please try to
- add HDSentinel.exe in Windows Defender as exception (so it should not be blocked)
or
- disable Windows Defender or install a different antivirus software (for example AVG free)
Sorry for the troubles, hopefully things will work correctly after that.
To be honest, I do not really understand the reason as the basic detection (which is blocked) is similar and working for many years.
Hopefully Windows Defender will be updated to prevent such blocking after the following update.