I can't find Disk menu -> Surface test -> Disk repair

How, what, where and why - when using the software.
morrek
Posts: 4
Joined: 2018.01.05. 19:40

I can't find Disk menu -> Surface test -> Disk repair

Post by morrek »

Where is the feature 'Disk menu -> Surface test -> Disk repair' ? I can't find it in v5.01 PRO.

Please see screenshot where I have used the dropdown to show all the surface tests available for one of my internal hard drives.
surfacetests.png
surfacetests.png (92.91 KiB) Viewed 7321 times
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hdsentinel
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Re: I can't find Disk menu -> Surface test -> Disk repair

Post by hdsentinel »

This test is displayed when all required files of the software is available, present.
Not sure, but it seems one or more file(s) required for the test is not present in the folder of the software, may be removed/deleted somehow.
In this case yes, that particular test is not listed.

I'd recommend to

- completely close Hard Disk Sentinel by File -> Exit
- without uninstallation, reinstall 5.01 from this link:
https://www.harddisksentinel.com/hdsent ... _setup.zip
(or even the latest 5.01.9b from https://www.hdsentinel.com/beta5/hdsent ... b-ddwe.zip )
to the previous folder, where the software originally installed.

This will install all files again, so may repair the damaged installation - while keeps all settings, statistics, license information and so.
So then the Disk Repair test should be also available.
morrek
Posts: 4
Joined: 2018.01.05. 19:40

Re: I can't find Disk menu -> Surface test -> Disk repair

Post by morrek »

Thank you, that has fixed it. The number of files in the program directory is higher now, so I think you are correct that some files were missing.
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