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174 errors occured during data transfer.

Posted: 2017.04.21. 21:22
by Martin
Hello

I have installed and registered Hard Disk Sentinel on two PCs of my own in the last few days. Everything seems to be in order apart from the following message given for the C:\ of one of the two PCS, i.e.:

174 errors occured during data transfer.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: http://www.hdsentinel.com/hard_disk_cas ... _error.php
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

No actions needed.

The disk itself is healthy, i.e. Hard Disk Sentinel gives it 98% for health and 100% for performance. But I would like to see both ratings at 100%.

I have looked at the information given on http://www.hdsentinel.com/hard_disk_cas ... _error.php and have followed the advice there but to no avail. Similarly, various surface tests have returned no errors.

Has anyone any suggestions?

Thanks

Martin O'Shea.

Re: 174 errors occured during data transfer.

Posted: 2017.04.22. 17:26
by hdsentinel
Hi,

Generally the page
http://www.hdsentinel.com/hard_disk_cas ... _error.php
describes the most common situation, most common attribute which related to such errors, reflects communication problems.

That page describes how that specific attribute (199 Ultra ATA CRC Error Count) should be cleared, to acknowledge the previous problems, eliminate from the text description. This way the status improves and Hard Disk Sentinel will only report possible new problems (if there will be).

However, some hard disk drives (and SSDs) may use other attributes for similar purpose, to reflect similar problems. Depending on the model, sometimes attributes 168, 184 or 187 may reflect such issue - and may need correction similarly: by checking the current error count and specify (with negative sign) in the Offset column of the corresponding attribute.

Please use Report menu -> Send test report to developer option. Then it is possible to check the actual situation and I can advise about how to improve the status and the % values.

Re: 174 errors occured during data transfer.

Posted: 2017.04.22. 19:56
by Martin
Thanks. I will try this in the next few days.