Not sure if the programme is actually working?

How, what, where and why - when using the software.
BluesFanUK
Posts: 1
Joined: 2017.03.13. 20:45

Not sure if the programme is actually working?

Post by BluesFanUK »

I have a very bad WD Blue Drive. It died on me about 3 months ago randomly, and I couldn't initialise the disk from Windows Device Manager.

Windows can't detect it (In My Computer) but CrystalDiskInfo could, as can HD Sentinel, which I've just installed. It's showing a very low health of about 13%.

I've just tried to do a Surface Test to destroy the data/remap it, but it's been doing nothing for 20 minutes now. These are the last two messages it said:

13/03/2017 06:31:18 PM Sequential test, Disk: [5] 5589 GB WDC WD60EZRZ-00RWYB1 [WD-WX21DB509U5E] [Reinitialize disk surface]
13/03/2017 06:31:30 PM ! Error: 23 Data error (cyclic redundancy check)., Sector: 0

It still gives me the option to stop the test, so I don't know if it's actually doing anything. Advise please.
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hdsentinel
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Re: Not sure if the programme is actually working?

Post by hdsentinel »

To be honest, personally I'd not expect too much from a drive with 13% health displayed in Hard Disk Sentinel.

Of course Hard Disk Sentinel is actually working: the test you started attempts to remap the sector, forces the hard disk to reallocate and replace from spare area.
This is usually working and not (too) slowly - except if there are really high number of problems or the problem is more serious.
Sometimes the reallocation requires very long time (even hours) and during that, any software attempting to use the hard disk (and sometimes the complete system) may not responding.

At this moment I'm attempting to test and force reallocation of such sectors by the Reinitialise disk surface test on a drive for over 40 hours and the test only passed 1%....


From the result

13/03/2017 06:31:30 PM ! Error: 23 Data error (cyclic redundancy check)., Sector: 0

it seems even the first sector (sector 0) is problematic. It is possible that higher disk surface area or even head(s) may be damaged.


You may try the following:
- close the test
- select Disk menu -> Surface test and the Write test or Reinitailise disk surface test, but before starting, open the Configuration tab
- enable the "sequential backward test" and then disable the previously enabled "sequential test".
- then proceed the test

This way the last sectors will be tested and the software will advance to the first sectors.

This way you can check if (at least) other parts of the hard disk (the end) may still be usable.
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