Hard report show ???????

How, what, where and why - when using the software.
ojas25
Posts: 1
Joined: 2012.10.29. 05:21

Hard report show ???????

Post by ojas25 »

Testing my Hard drive outside the computer of 1000gb HD just showed ????????? Yet it operates ok in the computer. What causes this result. Ojas25
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hdsentinel
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Re: Hard report show ???????

Post by hdsentinel »

As you can see, the issue is not related to hard disk and Hard Disk Sentinel: as described at http://www.hdsentinel.com/faq.php#noinfo
the problem is related to the current hard disk controller and/or its driver.
You may need to check the disk controller at "Information" page and update the driver for that from the Support -> Driver Zone page on www.hdsentinel.com
( http://www.hdsentinel.com/driverzone.php ).

If you now connect with an USB adapter/enclosure, that may also cause troubles, as described at http://www.hdsentinel.com/compatibility ... ollers.php

If you use Report -> Send test report to developer option, it is possible to investigate the situation and sugges the required change (for example a driver update)-
ojas25 wrote:Testing my Hard drive outside the computer of 1000gb HD just showed ????????? Yet it operates ok in the computer. What causes this result. Ojas25
klauzser
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Joined: 2012.10.31. 02:47

Re: Hard report show ???????

Post by klauzser »

What about if you have like 5TB?
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hdsentinel
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Re: Hard report show ???????

Post by hdsentinel »

There are no problems with the capacity, current 4 TB drives are properly detected and larger drives will be also as soon as they'll be available ;)
klauzser wrote:What about if you have like 5TB?
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