Bottom Left Pane not visible - including scroll down arrow

[sebbiep]

This may not be a bug - it may be my local set-up.

I use HDS Pro on one PC to monitor around 160 drives (80 NAS drives and 75 to 80 DAS drives). The left pane listing all the drives doesn't show the last 2 drives or the vertical scroll down arrow - it seems to get cut-off. I can still access all of the drives by dragging the scroll box (thumb) near to the bottom, clicking the last visible drive and then using the keyboard down arrow to see the details of last 2 drives in the right pane. But it's quite fiddly to do this.

I checked my old PC which was retired about 2 years ago. It only has 7 DAS drives, so I copied across the DISKDATA_NAS_Config.txt from my current PC to the old one to fill the left pane. As you can see from left image in the attached pic

last few drives not visible .png (488.43 KiB) Viewed 606 times

, that is working fine, but my current PC on the right is not.

I've re-installed HDS Pro to my current PC, but no change.

Any suggestions please?

[hdsentinel]

No, it is not really a bug, but caused by the display setting/configuration you have.

Generally there is a delimiter on the left side between the list of physical disk drives (top left area) and logical disk drives (bottom left area).
This can be moved up/down: on the left image, you can see it is near the bottom of the panel, showing as much physical disk drives at the top area as possible.

The problem is that probably that previous system may had different resolution and this splitter moved too low, so it is now outside the visible range (this is why the bottom left area is not visible and the top left area is "too big" so the down arrow is not visible).

Re-installation does not really help - as this keeps all settings, statistics, license etc...

To fix this issue, please

1) completely close Hard Disk Sentinel by File -> Exit

2) locate the HDSentinel.INI file in the folder where Hard Disk Sentinel installed (C:\Program Files (x86)\Hard Disk Sentinel by default)

Option A) Delete the HDSentinel.INI file. This resets all settings (including display settings) to defaults so after restart, the above mentioned delimiter will be visible again and you can adjust its position.

Option B) Instead of deleting, you can edit HDSentinel.INI with a simple text editor (for example Notepad.exe which does not add formatting options).
Delete the line PHDH=... from the [Width] section and save the file. This way only specifically this value will be reset to default.

3) launch Hard Disk Sentinel again.


Then the bottom left panel, the delimiter, scroll down arrow etc. will be displayed again.

[sebbiep]

Thank you so much. I did your option B. It is now much easier and faster to navigate. I use quite a few tools to manage my house storage, but I spend more time on HDS than anything else. I wish I'd asked for help 2 years ago, rather then struggling.