Unusual Disk Report

[KaityUK]

Hi,

Can you please explain why one of my SSD's is showing this:-

SSD.JPG (254.44 KiB) Viewed 5586 times

Thanks

[hdsentinel]

Thanks for your message and the image - and sorry for the possible confusion.

Yes, this is possible: this SSD works differently than previous Crucial models and you check with a version which released before the SSD. In such cases,
yes, it is possible that the version is not yet compatible.
Background: previous Crucial models shows percentage of lifetime USED and count up. This model shows percentage REMAINING and counts down.

As you may see immediately on www.hdsentinel.com , there is a newer version 5.30.3 available which recommended for "ADATA NVMe, Kingston SUV500, Crucial BX500" SSD models.

So please install the latest version 5.30.3, as this (and 5.30.2) has fix for Crucial BX series. See:

https://www.hdsentinel.com/beta5/hdsent ... vision.txt

" added support of Crucial BX500 series SSDs: display health and status information correctly"

So please install

www.hdsentinel.com/beta5/hdsentinel_pro ... 3-rdsx.zip

as everything should be fine with it. This new version should display 100% health.
The graph on the bottom will show the low value today (as it shows the daily lowest value) but from tomorrow, it should also increase back.

To use this version, please just completely close the current version by File -> Exit and (without uninstallation) install this version
to the same folder, where the previous installed. This way the new version will automatically use all statistics, settings.

[hdsentinel]

Generally if you see very weird values, for example 0% health for a very new SSD, it means that the current version may not yet know it (or maybe a recent Windows update caused some confusion).

In this case, please always check www.hdsentinel.com and download the latest possible beta version from the https://www.hdsentinel.com/download.php page
Such versions always have the latest possible changes, updates, fixes / additions for new devices.

The update list of such versions

https://www.hdsentinel.com/beta5/hdsent ... vision.txt

may give information, mentions the issue for the particular model you have.

If things are still not perfect with the latest possible version (or if you want to confirm that things are GOOD, which helps making final, stable versions sooner) please use Report menu -> Send test report to developer option. This always help to verify the results, especially useful for checking new models just released.

[KaityUK]

Thank you for the response and information