SanDisk SDSSDXPS 240G 1 bad sector?

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Zero
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Joined: 2015.07.15. 15:05

SanDisk SDSSDXPS 240G 1 bad sector?

Post by Zero »

Hi!

I have the SanDisk SDSSDXPS 240G with 10 years warranty. Only 123 days old, but today when I moved it to use as OS drive.

Code: Select all

http://www.sandisk.com/products/ssd/sata/extreme-pro/
HDS informs me,
There is 1 bad sector on the disk surface. The contents of this sector were moved to the spare area.
Find this hard to believe considering the SSD 10 year warranty. So, to fail, even if only 1 possible bad sector is highly unlikely, right? more probable this is an error/bug with HDS?

BTW, its ridicules that you have too "approve" every post/reply made here on the forum.
Last edited by Zero on 2015.07.16. 17:19, edited 1 time in total.
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hdsentinel
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Re: SanDisk SDSSDXPS 240G 1 bad sector?

Post by hdsentinel »

> Find this hard to believe considering the SSD 10 year warranty.

Why?

This SSD reports the number of sectors failed - and Hard Disk Sentinel detected, reported this.
I suspect it did not write that warranty replacement is required (I suspect exactly the opposite).

> So, to fail, even if only 1 possible bad sector is highly unlikely, right?

Why do you think it is not possible to have a bad sector on SSD?
Then there would be no such attribute, showing that....

> more probable this is an error/bug with HDS?

No, of course there is not.
Hard Disk Sentinel designed to detect and report any kind of problems (even very minor ones) exactly to be notified about possible degradations of the status, and be prepared (with backup and possible planned replacement - when required.


Let me explain.

Yes, I can confirm SSDs can have bad sectors as well, exactly as hard disks.

After write to a specific sector, the SSD verifies the contents of the sector and if the CRC check shows that the written information is damaged / corrupted, the SSD automatically writes the data again to a spare sector and re-directs all further reads and writes to that sector.

This is exactly what hard disks do - just on SSDs the whole process is much quicker and there are no noticeable signs, for example no "clicking" or other weird noises, no retries / substantial delays, freezes and so.

Because of this - and the fact that all further reads/writes will never use the original (bad) sector, it is completely normal to use the device.
In normal situations, there is no noticeable signs of problems, no slowness or so.
That's why because of this very-very minimal problem, it is not possible to ask warranty replacement, as this does not mean that the SSD is failing.
(please check http://www.hdsentinel.com/faq.php#health for more information).

Manufacturers prepared for such situations and because of the current number of problems (only 1 bad sector, which does not cause any further problems) you do not need to worry: even if the status of the SSD is not perfect, the bad sector is not accessible by any means.

I'd recommend some testing to verify if the SSD has further problem(s) or if the status is now stable and the device could be used without problems.

For more information about these bad sectors and further steps about how to examine and improve the situation, please visit
http://www.hdsentinel.com/faq.php#health and
http://www.hdsentinel.com/faq.php#tests
http://www.hdsentinel.com/faq_repair_ha ... _drive.php


Now, as the current errors are already fixed and they can't cause any further troubles, you may even clear the error-counter. Then Hard Disk Sentinel will not display this problem any more and then the health also restore back to 100% and you'll be notified only about any further problems/degradations in the future (if there will be).

For this, please open the S.M.A.R.T. page of the SSD and locate the attribute
"5 Reallocated Sectors Count"
In the "Offset" column of that attribute, click on the 0 between the + and - buttons.

After acknowledging the message box (which describes that this correction may affect the display of the complete status of the device), specify
-1
(the error count displayed in the text description, just with negative sign).

After closing that window, soon the problems will be removed from the text description and the health improves back to 100%.

Note that the graph on the bottom will still show the smaller value today as the graph shows the daily lowest health measured. But from tomorrow,
it will also show 100% - until any new problem/degradation will be found with the device.

If you have an "Extreme" type SSD with larger warranty, it only means that
- the manufacturer prepared better and for example used larger spare area to allow more reallocated sectors
- the manufacturer prepared for warranty replacement for longer time and calculated the price of the SSD with that.

But it does NOT mean that one (or more) sectors can't fail, even with normal usage.
Zero
Posts: 6
Joined: 2015.07.15. 15:05

Re: SanDisk SDSSDXPS 240G 1 bad sector?

Post by Zero »

When did I ever say that a SSD cannot have bad sectors? what am saying is, that is unlikely after only been used 123 days!
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hdsentinel
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Re: SanDisk SDSSDXPS 240G 1 bad sector?

Post by hdsentinel »

Zero wrote:BTW, its ridicules that you have too "approve" every post/reply made here on the forum.
I completely agree.

This is only required for "clever" people sending 100's of spam posts every day.
Unfortunately the forum has no option to approve an user (so automatically approve all further posts of that user), so yes, need to approve all posts.
Sorry for the inconvenience, that would be not required if such clever people would not try to fill the forum with unrelated posts....
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hdsentinel
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Re: SanDisk SDSSDXPS 240G 1 bad sector?

Post by hdsentinel »

Generally, a sector can fail any time, there is no generic rule WHEN it can fail, what is the "normal" bad sector / year ratio for a particular SSD (or hard disk).

This may happen after years of usage - or on the very first day - or on day 123 of its lifetime.
SSDs are very serious to power issues, fluctuations of power and it is even possible that a minor, otherwise un-noticeable power issue may cause the SSD to consider the currently used sector as unreliable and then no longer use it, just to be sure.

This may happen even sooner in your case with an Extreme SSD, exactly to prevent problems (for example damaged / corrupted data) by preventing the use of the unreliable sector.

Also for SSDs, the amount of writes (which cause constant wear of the memory cells and in most cases resulting that memory cells go bad) is much more important than the power on time.

One failed sector is not a really big problem. As you can see, the health is still very high, still Excellent.
And exactly because it is no longer used, your data is now safe.

Personally I'd not feel safer if
- the sector would not show as bad and the health would be perfect
- but the problematic, unreliable sector would be still used to store data which can be corrupted/damaged any time

Personally I think it is much safer to know that the sector is now fixed - and I'm informed about something happened.
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