Windows 8 HDD failure warning vs HDSentinel

[rtitusz]

Hello to all. I have just reinstalled windows a few days ago, and since yesterday windows pops up a warning message about a hard disk problem on my C:\ and D:\ drives, witch in fact are on the same physical drive, a SAMSUNG HD103SJ (1TB and 2 years old).



But after running a long diagnostic with hard disk sentinel, it did not find anything wrong with it. It tells me that the HDD is in 100% condition. Is windows than mistaken? Can I believe Hard Disk Sentinel that there is nothing wrong with it? I'm kinda worried right now, because I don't have an extra drive to back my stuff up yet (will buy it ASAP, but can't do it before next week).

[hdsentinel]

Hello,

Thanks for the message and the information.

As you can see, Hard Disk Sentinel detected and reported that there are no problems found.

So the question is: what kind of problems Windows found? As it shows no details (does not show what kind of problems it detects), I'm not sure if its correct.

Maybe a driver issue can be in the background: lots of chipset drivers have bugs and they cause confusion for hard disk diagnostics software (like Windows itself now) if they are not careful and not filter out possible invalid status information.

Personally in such situation I'd perform the tests in Hard Disk Sentinel, which are designed exactly to reveal and fix possible problems with the hard disks.
So these tests would confirm if there are any problem - or confirm that things are fine and the hard disk can be used with no problems.
For more information about the tests: http://www.hdsentinel.com/faq.php#tests
(or in Hungarian, as I see on the 2nd photo, you used Hungarian language: http://www.hdsentinel.hu/faq.php#test )

Also I'd recommend to use Report menu -> Send test report to developer option.
This would help to check the complete status, verify the hard disk and the driver version and this can give further thoughts about why Windows may displayed the message.

[rtitusz]

Thanks for your quick reply. Since my first post I have run all the tests the program offers to check the drive and all of them ended with "no problems found", so I really don't know the origin of this issue. It could be the win8.1, or the recently updated motherboard bios. This latter was the reason I had to reinstall windows, bacause after the bios flash it wouldn't load up, just bootloped. I'm not at home right now, but I will send the statistics to your server via Hard Disk Sentinel.

[rtitusz]

One thought came to my mind on my way back home. Some of the new PSU's cable bundles are tucked under the HDD, and are very close. One of them is the main cable for the motherboard. I have relocated the cables, and since had no issue with warnings from windows. It might be just a coincidence, but those cables could have made some interference with the drive I think. I will write again if anything changes.

[hdsentinel]

Not sure if those cables could cause problems in the operation - but maybe.
I'm glad if things are working now and there are no (false) warnings issued by Windows.

Anyway, I'd be more than happy to check the complete status of the hard disk, so if you can use Report menu -> Send test report to developer option, I can check the complete status and advise. This would be even perfect if you'll later experience any issues and then send a new report this way - as then there will be one reference report and it is possible to compare the situations, how the drive status changed.