Can I transfer a License to new Computer?

How, what, where and why - when using the software.
HalinQuincy
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Joined: 2014.04.28. 17:35

Can I transfer a License to new Computer?

Post by HalinQuincy »

Do you folks provide for the ability to transfer the License to a new computer If I uninstall / de-register(?) the computer that was originally registered? Is there a process for reclaiming the license if my computer is damaged say by a power surge?
I have 4 Windows boxed of various flavors and 3 with various flavors of Linux in the house/ I'd be interested in running HD Sentinel on them all.
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hdsentinel
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Re: Can I transfer a License to new Computer?

Post by hdsentinel »

In general, there is no need to de-activate the license: the software can be installed and activated on the new system without problems by using the 15 digit registration code you received.

Just if activation of the license happens too often / too many times, it may trigger an alert during activation, then it would be required to reset the activation counter on the activation server, then you can send the license code and I do it quickly.

To prevent problems and moving all statistics, settings and registration details to the new installation, you may consider using
Configuration -> Update -> Backup configuration to save everything to single file and Configuration -> Update -> Restore configuration on the new system. May be useful especially if you want to continue using some hard disks/SSDs after re-installation and want to keep their statistics / logs and so.
This way you'd not need to activate the software again.

For a such environment, you may consider using Hard Disk Sentinel Enterprise Package ( http://www.hdsentinel.com/hard_disk_sen ... creenshots ) which is designed to monitor the status of the hard disks remotely by a central monitoring console.
The remote computers may have Windows and Linux OS installed. It is generally available from 10 computers but I'm sure we can find a solution, just send an e-mail to info@hdsentinel.com
toms_Jeep
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Joined: 2014.05.04. 23:58

Re: Can I transfer a License to new Computer?

Post by toms_Jeep »

What if in my case I have rebuilt my whole hard drive and can not find my Key code?? I have my invoice and stuff but can't find the key?

Thank you
Tom
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hdsentinel
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Re: Can I transfer a License to new Computer?

Post by hdsentinel »

No problems of course: just write to info@hdsentinel.com with any information which may help to find your license key code.
This can be your real name / company name, e-mail address you used for the order, Share-it order number (should be on the invoice you have), etc.
Then I can perform a lookup and send your license code again.
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