Search found 16 matches

by Clairvaux
2020.11.09. 21:57
Forum: Questions
Topic: How do I change the email address attached to the program ?
Replies: 0
Views: 9653

How do I change the email address attached to the program ?

That address is used to send reports from within the program. It's the same which is registered for the forum. I don't see any way to change it in the program.
by Clairvaux
2020.06.18. 11:25
Forum: Bug Reports
Topic: External disk temperature is no longer correct
Replies: 4
Views: 4002

Re: External disk temperature is no longer correct

Great. I'm making a note of this.
by Clairvaux
2020.06.18. 10:09
Forum: Bug Reports
Topic: External disk temperature is no longer correct
Replies: 4
Views: 4002

Re: External disk temperature is no longer correct

Whaaat ? HDS does not think about temperature ? I cannot tell you how disappointed I am... :) Thank you for the detailed instructions. While typing this right now, the temperature is correctly shown. Earlier at some point, I did restart HDS, and indeed it changed the temp into the correct one. I un-...
by Clairvaux
2020.06.15. 21:46
Forum: Bug Reports
Topic: External disk temperature is no longer correct
Replies: 4
Views: 4002

External disk temperature is no longer correct

This is an external 2,5" backup disk, connected through USB 3.0. It has been monitored by HDS for a while, and temperature changes used to show correctly. Right now, HDS thinks it's 22°C, which is impossible, since it's in the middle of a backup operation. This usually raises the disk temperatu...
by Clairvaux
2020.06.13. 01:54
Forum: Questions
Topic: Load with Windows does not work - My own workaround
Replies: 1
Views: 2789

Load with Windows does not work - My own workaround

I would like to share the workaround I have just found for launching Hard Disk Sentinel when the computer starts -- in my case, I had never been able to make the Load with Windows option work (in Configurations / Preferences ). The how-to provided here (https://www.hdsentinel.com/forum/viewtopic.php...
by Clairvaux
2020.06.08. 17:07
Forum: Questions
Topic: How to display the Data column in SMART screen ?
Replies: 4
Views: 3348

Re: How to display the Data column in SMART screen ?

Thank you. The hex reading mode is definitely too advanced for me. As an aside, I just used the Test + Repair feature for the first time (non-destructive), and the results are spectacular. It brought two 10-years old 500 GB Western Digitals used daily to near-mint condition (at least apparently). Tw...
by Clairvaux
2020.06.04. 20:28
Forum: Questions
Topic: How to display the Data column in SMART screen ?
Replies: 4
Views: 3348

Re: How to display the Data column in SMART screen ?

Thank you. I really could not see them, because the way the interface is designed, I thought these figures were part of the Offset column.

Why do you recommend the hexadecimal display ? How can a human being make any sense of hex values ?
by Clairvaux
2020.06.03. 17:31
Forum: Questions
Topic: How to display the Data column in SMART screen ?
Replies: 4
Views: 3348

How to display the Data column in SMART screen ?

It is blank on my setup, so I cannot see the raw values. Screenshot here :

https://imgur.com/a/CYM3rLZ

I loooked for a setting, but did not find any.
by Clairvaux
2018.01.04. 05:53
Forum: Questions
Topic: Single bad sector, repeated blue screen ; advice ?
Replies: 1
Views: 3541

Single bad sector, repeated blue screen ; advice ?

Hello, I have a single bad sector on my data disk which is causing repeated blue screens and crashes. Sequence of events is the following : During normal operations, I experienced at some point two or three crashes with blue screen (kernel error), which otherwise never happen to me. Those unexpected...
by Clairvaux
2017.12.05. 00:33
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

I understand the service and application should not be run alongside.

What I don't understand is : do those Task Manager screenshots show that they are running alongside ? That's what I thought, based on my different tests. Could you confirm this ?
by Clairvaux
2017.12.02. 20:18
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

Very informative, thank you. Not that I imagined myself any good reason to do that. The question is, though : shouldn't the software prevent you to do this, since it's potentially harmful ? By failing silently, I meant : does not do what it is asked to do, but does not display an error message, so t...
by Clairvaux
2017.12.02. 05:21
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

Hi, To my great surprise, it seems one can have HDS running as an application and as a service at the same time, provided one launches the application first and the service next. Attempting the opposite will have the application fail silently. Is there any advantage in doing that ? Is there any reas...
by Clairvaux
2017.12.01. 18:05
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

Thank you. Now that this is out of the way, other questions following soon...
by Clairvaux
2017.11.30. 06:08
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

Hello, I'm picking up the issue again. You wrote : If you switch to Service mode, then it is possible if you use the Hard Disk Sentinel Tray shortcut. This will show the temperature tray icons and allow checking the complete status with your regular, non-admin account. The help file included in the ...
by Clairvaux
2017.11.08. 19:14
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Re: Configuring for non-admin user account

First of all, I would like to thank you right away for such a long and detailed response. I will study carefully your recommendations and come back when I have done so.
by Clairvaux
2017.11.06. 17:21
Forum: Questions
Topic: Configuring for non-admin user account
Replies: 11
Views: 8410

Configuring for non-admin user account

Hello, What is the best way to install and customise Hard Disk Sentinel Standard Edition, for an isolated user of a Windows 7 PC working under a non-administrative Windows user account (and therefore having two user accounts to himself) ? My needs : - HDS has to be "on" at all times, so it...