Errors in log not shown in S.M.A.R.T. window?

[kushiro]

Hi. I have been using HD Sentinel for a few years now, and I find it very valuable to keep track of my HDs' status. However I am having trouble understanding something I saw today.

I have a Seagate drive that is just over 3 years old. It is used as a storage drive in an external enclosure. Today I fired it up and decided to have a look at HD Sentinel. I found four entries in the log for today (5/17/2014)

5/17/2014 12:50:44 PM,#197 Current Pending Sector Count 119 -> 123
5/17/2014 12:45:41 PM,#197 Current Pending Sector Count 109 -> 119
5/17/2014 12:45:41 PM,#5 Reallocated Sectors Count 0 -> 1
5/17/2014 12:40:24 PM,#197 Current Pending Sector Count 106 -> 109

But when I look at the S.M.A.R.T. window, I don't see anything reflecting those values. Can you help me understand how to read the information in this window? I have read the pages on your site explaining monitoring and S.M.A.R.T. values.

Additionally, I must point out that the drive was not even active at the times listed in the log. There WAS another HD from Western Digital that I was testing in the enclosure (that HD was a brand new drive that turned out to be failing). My computer clock has NOT been changed at any point.

The overview gives 100% for health and performance ("PERFECT").

I am including two screencaps from the program.

Thanks for any assistance you can provide.

[hdsentinel]

Thanks for your message and excuse me for the issue.

Yes, recently we found that in some rare situations (depending on the external enclosure / adapter models) it is possible that after replacing the external hard disk (which had problems) the error-log may still show the errors previously detected with the other (previously used) drive.
Can you please use Report menu -> Send test report to developer option now, to check the situation, verify if this is the case?

Generally, after this discovered, version 4.50.1b version released with a fix, to prevent this from happening, but it would be nice to check if your external enclosure if also affected.

So I'd recommend to
- download and install the latest possible version (which is 4.50.4b now, from this link: http://www.hdsentinel.com/beta4/hdsenti ... p4504b.zip
- clear the error log by using the "Clear Log" button, to make sure that the log should be empty for this hard disk
- please use Report menu -> Send test report to developer option now - and maybe if you'll still encounter similar issue later. There should be no such problems, but it would be nice to confirm, depending on the external enclosure / hard disk.

Thanks for your attention and excuse me for the issues with this particular configuration.